Designing thoughtful, lived-in homes for over 20 years

Designing thoughtful, lived-in homes

Privacy Policy

This privacy policy describes how Kalluna Interior Design collects, uses, and protects personal information when you use our website, book a consultation, contact our team, or engage with our design services.

1. Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, project address or service location, consultation details, design preferences, project goals, and any information you choose to share through our contact forms, booking forms, client portal, or communications with our team.

If you purchase a design product, book a consultation, or begin a project with Kalluna, we may also collect information related to your selected service, project scope, payment, approvals, and design planning needs.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your questions or consultation requests 
  • Help you choose the right Kalluna design product 
  • Schedule consultations, project calls, or design meetings 
  • Provide design guidance, curated sourcing, plans, presentations, and project support 
  • Communicate with you about your project, approvals, next steps, or follow-up needs 
  • Improve our website, services, client experience, and educational resources 
  • Send marketing or educational communications, when you have opted in or where permitted 

Kalluna’s process is built around clear guidance, curated recommendations, and helping clients move forward with confidence, so the information we collect is used to support a more thoughtful and organized design experience.

3. Information Sharing

We do not sell, trade, or rent your personal information.

We may share limited information with trusted service providers who help us operate our website, manage scheduling, process payments, support client communications, prepare design presentations, or provide project-related tools and technology. When applicable, this may include platforms used for client presentations, approvals, communication, or project management.

We may also share project-related information with vendors, trades, contractors, or partners when needed to support your design project, sourcing process, or approved scope of work.

4. Client Portal and Third-Party Tools

Kalluna may use third-party tools to support client presentations, mood boards, approvals, product review, scheduling, forms, email, analytics, or website functionality. The Kalluna website may also include a client portal or login link to support project communication and approvals. 

These third-party tools may collect or process information according to their own privacy practices. We recommend reviewing their privacy policies when using those platforms.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or misuse. However, no website, digital platform, or online transmission is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to any legal, business, or project-related recordkeeping requirements.

You may also opt out of receiving marketing emails from Kalluna at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use the site, support website performance, and improve our content and services.

You can choose to disable cookies through your browser settings. Some parts of the website may not function as intended if cookies are disabled.

8. Educational Content and Communications

Kalluna may offer educational resources, guides, videos, newsletters, or design-related content. If you sign up to receive these materials, we may use your contact information to send relevant updates, resources, or service information. You may unsubscribe at any time.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Kalluna Interior Design.

Email: info@kalluna.com

Phone: 


Website:
kalluna.com